1. Q: How can I pay?

A: You can purchase with the assurance of iyzico for your shopping on our website.

2. Q: How many days will the cargo arrive?

A: The product and/or products you have ordered will be shipped within 3 working days after your order is confirmed. Shipping takes 8-15 business days.

3. Q: How can I return the product?

A: Each purchased product will be returned unused in the box (the box must be kept absolutely) within 15 days from the delivery of the cargo, together with the invoice as you received it, and your money will be returned through the system after the product is checked. According to the bank you made the order payment, the refund period of your money is within 3 working days.

Our e-mail address for contact: [email protected]

4. Q: How can I clean the product?

A: You can wash the products by hand or in the machine at 30 degrees by turning them upside down.

5. Q: Can I change the product?

A: We do exchanges on the condition that the item has not been used. We can keep the box and invoice delivered during product shipment and contact us at the address [email protected]  and we can make your change.

6. Q: Where can I contact?

A: You can reach us by sending an e-mail to [email protected] .

7. Q: How can I benefit from the advantages offered by Gourmoji?

A: By becoming a member of our mailing list, you can be the first to benefit from campaigns, new product announcements and advantages.